Augsburg Fortress
One Mission Blog - reflections on the ministry of publishing

Archive for May, 2013

Listening to customers

Wednesday, May 8th, 2013

I love to listen to our customers.  I do a fair amount of that through traveling and engaging with CE directors, pastors, seminary professors and others all across the Church.  We also do a great deal of formal market research, gathering data about what is working & what isn’t, trends in faith formation, worship, and higher […]

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